Starlinemedia.net problems

[SuperMary]

Preordered on 7/2 before the announcement of the delay due to printer. After making the last post i wrote an email again, still no response as well. Above all things I really dislike the shotty CS they got goin on.

[gaspar]

Yup, same problems here. I'll probably wait one more week, before I start composing ugly letters as to why my book isn't here. I know its been well over a month since my pre-order. I hope they fail their save vs. my wrath

[billf]

not 100% sure if I remember this correctly, so don't take my word on it, but the person posting as Starline Media no longer has anything to do with the shipping of the book, it has been left entirely up to the distributor (mentioned earlier in this thread or in the sticky... I can't remember and don't have the time to look it up). Here's where my memory gets a bit shady: I think I was told that the distributor was moving to a new office or warehouse or something and this has cause yet another bit of delay. The folks over at Starline are trying to get it all worked out though.

This book has been cursed since the begining folks, at least now it exists

[Felan]

it does? I still havent got my book either

[billf]

Well... it was supposed to be printed over a year ago by IC, then they crapped out. After that Greg had to do a bunch of work on the book anyway. Then there has been the shipping fun since the book finally printed.

[SuperMary]

It'd be nice to get SOME kind of ETA... they seem to just ship out the books by random. Writing letters gets me nowhere, they just stop responding which, beyond anything else - is really shady. I don't even the crappy 'copy and pasted' emails anymore, at least that was something.

I mean, is there anyway to get some information?

[billf]

Well, if you go to the Starline website they link you to The Domination Distribution website, which is controlled by Dayfree Press of Southington, CT

A simple search of Yahoo's Yellow Page Directory comes up with the phone number (860) 666-2532



but you didn't get that info from me.

[reva]

did anyone else get an email saying their order was in queue? I got two in the past week (both identical... I'm assuming this is because I ordered both a book and a poster)

[linuxidiot]

:sad panda: I just want me book :'(

[SuperMary]

I at first got nothing... then later i got nothing... now... still got nothing.

calling that number tomorrow

[Midori]

Great I can't even call, far too expensive from here....

Mido

[linuxidiot]

I just want my book

Posted Thu Sep 16, 2004 1:10 pm:

SuperMary,


Did you ever call that phone number? Did anything come of it? It's been a year and almost 1 month since i pre-ordered the book....

[SuperMary]

I just called now (was busier than i thought before)

The guy said they were shipping out a batch of orders today in fact. But when he did an inquiry search for mine he didn't find one. so i had to give him that information again *sigh*

He said that the all of the orders are still backlogged and their working through it now. I told him that for a while someone was keeping us updated but, never really followed through with it. And now emails are being sent to starline with no responses which is really frustrating. He said they had been dealing with a lot of past miscommunication between a few people and what not. He didn't work with them but he knows of the mess and he's trying to help through it I guess.

He was more helpful than i expected but I'm still kinda shady to this stuff goin on.

[linuxidiot]

well hopefully im on that list haha but i highly doubt it

[gaspar]

[quote="linuxidiot";p="401800"]well hopefully im on that list haha but i highly doubt it [/quote]

i'm probably in the same boat. glad i brought my fishing pole.