Customers Suck! V 4.2.00

Donomni · Post by **Donomni** » Sat Dec 16, 2006 2:40 am

Okay, lady comes through our drive-through today, and orders a 3 chicken strip combo. Since they are made-to-order, it takes about 3-4 minutes. We tell her about the wait, she says ok, and just before we get everything about the order, she asks if she gets a discount on the meal because of the wait. We all went "WTF?" quietly, and told her we couldn't, because we just can't(company policy and such), although the reason I wanted to tell her(Even though I'm not on drive-through), is that it's 3-4 minutes... you want your food now, go to McDonalds, cause we can't give you raw chicken!

I later found out that KFC gives discounts if you wait more than a minute or so... which is yet another thing we apparently have to do because Popeye's is a chicken place... even though we aren't KFC.

So yeah, blargh.

jimkatai · Post by **jimkatai** » Sat Dec 16, 2006 2:50 am

Wait, huh? I had to wait fifteen minutes for some fucking popcorn chicken, and that would have been some helpful information... damn!

EDIT: It was at KFC by the way.

gravity · Post by **gravity** » Sat Dec 16, 2006 3:54 am

I work in a gaming store now. And gaming stores are full of weird people at odd times. That's a given. Especially if it's the only gaming store within 50 miles. ALL of the weirdos flock to the place.

Generally nice, eccentric, and just slightly quiet weirdos that get along with the others.

Today we banned a man. Not a boy, not a young adult, a man.

First, he comes in trying to sell some cards... to the other customers. I point at the sign and remind him that we don't allow card selling by anyone else than us in the shop. The reasoning behind this isn't rocket science, we sell cards. We rent the space. We pay the bills. Only WE get to sell cards in the shop.

He sighs, and then sells the cards to us. Okay, no big deal. We mark up the card price, and begins to get pissy at us over it. And we inform him that it's simple economics. We buy the card, mark up the price, and make a profit.

He glares, and then whips out what looks like a home made comic book, and proceeds to read it.

Okay. He's being quiet. No big deal. A quiet weirdo is better than a noisy, annoying, rule breaking one.

Until he grabs the shirt of a passing gamer, and shows him his little home made comic book. A gasp, and a growl is heard, and the comic reader has been slapped, and the gamer goes back to carrying supplies to his game. This happens twice more before my fellow Store Monkey decides to investigate what on Earth it is that he's reading that pisses people off so much.

Within ten seconds my fellow Monkey is yelling at the guy to get the hell out of the shop and stay out before charges are pressed. The guy says something about the 1st Amendment, and then my fellow Monkey points at me, reminds him that I'm a chick, mentions something about a decency law, and tells the guy to leave before the cops are called.

So he leaves, cursing the entire time.

Apparently he had been reading a home made Mario porn (my fellow Monkey mentioned something about Bowser and Toad, and I stopped wanting to know). And, apparently, there are laws on the books in Laramie, WY against having such reading materials in the open around a female, which is something they've never had in the shop before.

None of the other gamers he had pulled aside and showed that to were minors, but there was a definite risk of him pulling something like that. And we do have young children in our shop on frequent occasion, so we don't want ANYTHING like in our shop at all. We don't even carry naked card covers in the shop.

All in all, after working there for three days, I think it's kind of fun. And odd. And definitely full of nerds who don't know how to act around a chick.

adciv · Post by **adciv** » Sat Dec 16, 2006 4:08 am

Teranfirbt, Sorry, my bad.

Posted Sat Dec 16, 2006 4:10 am:

gravity, Start a wall of shame, like the one in the Simpsons. Anyone who's photo is on the wall is banned.

Deacon · Post by **Deacon** » Sat Dec 16, 2006 8:51 pm

[quote="gravity";p="703218"]And definitely full of nerds who don't know how to act around a chick.

[/quote]
There's a chick where you work?

gravity · Post by **gravity** » Sat Dec 16, 2006 9:43 pm

[quote="Deacon";p="703371"]
There's a chick where you work?[/quote]

My bra size went up again, and they keep the shop too warm for me to wear my flannel over shirt, so it's prtty obvious to them that I'm not actually a male.

Arc Orion · Post by **Arc Orion** » Sat Dec 16, 2006 9:48 pm

So wait, now you're a really fat guy?

BtEO · Post by **BtEO** » Sun Dec 17, 2006 2:10 am

Bob had bitch tits....

Sir Spankspeople · Post by **Sir Spankspeople** » Sun Dec 17, 2006 5:15 am

Speaking of annoying customers, today I got into work at noon, stepped up to the engraver, and pretty much didn't leave 'til 11. Well, there was that 20 minutes around 3:00 when I changed some light bulbs with the huge scary ladder, and I took a half hour break at around 7:00...

But anyways, I totally didn't have to deal with any annoying customers today!

Except for the one guy who's $130 white gold bracelet I ruined, but he was really nice about it and let me fix it and everything. I didn't even lose the store any money! Though it kinda proved my point that I only ever screw up on expensive carry-in items. =\

Anyways, no annoying customer stories today 'cause I totally ignored them for 11 hours!

Kits · Post by **Kits** » Mon Dec 18, 2006 7:34 am

An amusing article [blog maybe? It's well written in any case] about the service industry. Figured it'd go here.

SevTiZ · Post by **SevTiZ** » Mon Dec 18, 2006 5:39 pm

If I had a time machine, I'd find out the idiot who first said "The Customer is Always Right" and do some quite unmentionable things to that person that would culminate in a slow and painful death.

adciv · Post by **adciv** » Mon Dec 18, 2006 5:52 pm

Now Now SevTiZ. Slow and painful is fine, but you don't want them to die. You want them to live in pain for as long as possible. You want them to beg your for death while you keep them alive.

JudgeMental · Post by **JudgeMental** » Tue Dec 19, 2006 1:40 am

I like that article. It is exactly why I don't want to work in a service industry like that. I don't stand for that crap. And policy can kiss my buns.

sneaky ninja · Post by **sneaky ninja** » Tue Dec 19, 2006 3:08 am

[quote="SevTiZ";p="703857"]If I had a time machine, I'd find out the idiot who first said "The Customer is Always Right" and do some quite unmentionable things to that person that would culminate in a slow and painful death.[/quote]

When I first started at Walmart, they made me watch some lame video, which praised Sam Walton as the man who coined that wonderful phrase. Even if it wasn't really him, I blame him for all modern evil, anyway.

jimkatai · Post by **jimkatai** » Tue Dec 19, 2006 3:10 am

You do realize that Wal-Mart wasn't the target of all this controversy and seen as an evil company until AFTER Sam Walton died, right? Lee Scott is a whore, that is your problem.

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